Districts are the de facto front-end of government where most Government-to-Consumer or G2C interaction takes place. The eDistrict project was conceptualized to improve this experience and enhance the efficiencies of the various Departments at the district-level to enable seamless service delivery to the citizen at his doorstep.
National eGovernance Plan (NeGP) was approved by the Government of India in May 2006, with the following vision:
“Make all Government Services accessible to the common man in his locality, through common service delivery outlets and ensure efficiency, transparency and reliability of such services at affordable costs to realise the basic needs of the common man”.
e-District is one of the 31 MMPs under NeGP, with the Department of Electronics and Information Technology (DeitY), Government of India (GoI) as the nodal department, to be implemented by State Government or their designated agencies. This MMP aims at electronic delivery of identified high volume citizen centric services, at district and sub-district level, those are not part of any other MMP. e-District project involves integrated and seamless delivery of citizen services by district administration through automation of workflow, back end digitization, integration and process redesigning across participating sections/departments for providing services in a most efficient manner to the citizens.
The 'Manipur eDistrict Portal' is aimed as a single point of access to all the Department Services offered by Government of Manipur through its constituent departments. The portal provides online access to the current, complete and accurate information related to the functions and services provided by Government of Manipur and its constituent departments to the Citizens, Businesses and other interested users (e.g. Tourists and Investors). e-District envisions to reduce duplicity at every level in Government thereby improving operational efficiency of the entire system.The portal aims at providing the citizens and businesses with access to information such as expected service fulfillment times for the Government services, business processes, applicable rules and legislation's, key point of contacts within the Government etc. It also educates the citizens, businesses in the state about their rights, benefits and schemes offered by the Government, eligibility requirements for availing these benefits and schemes etc. In a nutshell, the portal is a transparent and accountable source of information in a hassle-free environment which aims to reduce administrative burden and service fulfillment costs for the Government, citizens and businesses.